Pinnacle Wireless Communications

Command and control of dispersed staff resources

Coordinating critical staff resources throughout a large geographic area is not only a command and control priority – it is a challenge. Whether you are dispatching police, fire, EMS, public service, airline ground personnel, public service personnel or utility line workers – agencies and enterprises need to coordinate work activities between agencies and workgroups efficiently and seamlessly.

Command and control dispatch systems provide this portal system by delivering computer access, vehicle tracking/GPS, telephone, radio communications, video and—most critically—control of all those resources. Communications portal technologies such as Voice-over-Internet Protocol (VoIP) and radio consoles meet this challenge. They feed you information on what’s going on and where it’s happening, and they provide methods to communicate with your dispersed resources.

Pinnacle has extensive experience designing, supplying, and integrating dispatch systems working with prominent industry suppliers including Motorola, Zetron, Orbacom, and Telex. Solution integration by Pinnacle is turnkey and may include dispatch furniture, logging recorders, Fire Station Alerting, etc… as required by your project.

Integrated Dispatch Solution (IDS), a Division of Pinnacle, is the industry leader in the design and installation of advanced VoIP dispatch solutions. The foundation of this solution is the MindShare product suite. Go to www.idsmindshare.com for additional information of the new standard for RoIP based dispatch technology.

Whatever your command and control dispatch requirement, you deserve a system integrator who has the technology, personnel, and proven track record of delivering dispatch solutions. Pinnacle has established an experience list of high profile clients: United Airlines, Port Authority of New York/New Jersey, National Grid, and the New Jersey Turnpike Authority to name a few. Our experience and capabilities offer a real advantage I the integration of your dispatch system, regardless of size.